Accessibility Statement

01 Purpose

Big Bull Technologies, LLC (“Big Bull Technologies,” “BBT,” “we,” “our,” or “us”) is committed to making Before the Call (“B4C”) accessible to as many users as reasonably possible.

Accessibility is an ongoing process. As we continue developing the platform, we strive to improve usability for individuals with a wide range of abilities, devices, and assistive technologies.

02 Our Commitment

We believe administrative software should be usable by everyone responsible for helping their organization succeed.

Our goal is to reduce barriers that could prevent users from effectively managing department administration.

We continually work to improve the accessibility, usability, and clarity of our platform.

03 Accessibility Goals

When designing and improving Before the Call, we strive to:

• Build interfaces that are easy to understand.
• Maintain consistent navigation.
• Use clear and readable typography.
• Provide sufficient color contrast where practical.
• Support keyboard navigation whenever feasible.
• Use descriptive labels and headings.
• Improve compatibility with assistive technologies.
• Reduce unnecessary complexity.
• Design for users with varying levels of technical experience.

Accessibility is considered throughout our product design process rather than added afterward whenever reasonably possible.

04 Accessibility Standards

Big Bull Technologies works toward generally recognized accessibility best practices.

As the platform evolves, we intend to improve alignment with recognized accessibility guidance, including the Web Content Accessibility Guidelines (WCAG), where practical and appropriate for the Services.

Accessibility improvements are incorporated as part of our ongoing product development process.

05 Ongoing Improvements

We regularly evaluate opportunities to improve:

• Navigation
• Readability
• Keyboard accessibility
• Form usability
• Error messaging
• Screen reader compatibility
• Mobile usability
• Responsive layouts
• Overall user experience

Product updates may include accessibility improvements even when they are not specifically identified in release notes.

06 Assistive Technologies

We recognize that many users access software using assistive technologies.

Whenever practical, we work to improve compatibility with tools such as:

• Screen readers
• Keyboard-only navigation
• Browser zoom features
• Operating system accessibility settings
• Speech recognition software
• Other commonly used accessibility technologies

Because browsers, operating systems, and assistive technologies continue to evolve, compatibility may vary depending on the user’s environment.

07 User Responsibilities

Customers can help improve accessibility by:

• Keeping browsers up to date.
• Using supported devices and browsers.
• Reporting accessibility issues they encounter.
• Providing feedback regarding usability improvements.

Customer feedback plays an important role in helping us improve accessibility over time.

08 Reporting Accessibility Issues

If you experience difficulty accessing any portion of Before the Call or believe an accessibility improvement should be considered, we encourage you to contact Big Bull Technologies.

When reporting an issue, it is helpful to include:

• A description of the issue.
• The page or feature involved.
• Your browser and device information.
• Any assistive technology being used.
• Steps to reproduce the issue, if known.

Providing detailed information helps us investigate and address accessibility concerns more efficiently.

09 Third-Party Services

Some portions of the Services may rely on third-party providers or integrations.

While we carefully evaluate our technology partners, we cannot guarantee the accessibility of third-party products or services that are outside our control.

When feasible, we seek providers that share our commitment to accessibility.

10 Continuous Improvement

Accessibility expectations, technologies, and standards continue to evolve.

Big Bull Technologies will continue evaluating opportunities to improve accessibility as our platform grows.

11 Contact

Questions, comments, or accessibility concerns may be directed to Big Bull Technologies at ashlea@bigbulltech.io.

We value accessibility feedback and will make reasonable efforts to review and address reported concerns.

12 Related Documents

• LEG-001 — Terms of Service
• LEG-002 — Privacy Policy
• TRU-001 — Security Overview
• GOV-001 — Documentation Standards

13 Revision History