Procurement

Security & Compliance FAQ

Quick answers to the questions procurement teams and security reviewers ask most — each linking to the full policy where it applies.

Document control

01 Data & Access

Who owns our data?: Your organization retains ownership of the Customer Data you submit to Before the Call.
Does B4C sell Customer Data?: No. Big Bull Technologies does not sell Customer Data.
Can we export our data?: Yes. B4C provides data export capabilities as described in the DAT-003 — Data Export & Portability Policy.
Who can access our information?: Access is controlled through role-based permissions managed by your organization.

Does B4C sell location information?: No. Location information is used solely to support authorized administrative features selected by the Customer.
Is location tracking required?: No. Location-based features are optional and controlled by the Customer organization.

Does B4C replace CAD?: No. B4C is an administrative platform and does not perform emergency dispatch, incident management, or emergency response functions.
Does B4C replace ePCR or RMS software?: No. The platform is intentionally designed to complement — not replace — operational public safety systems.
Is Artificial Intelligence making decisions for our department?: No. Administrative Intelligence assists users with administrative tasks and recommendations. Department personnel remain responsible for reviewing and approving decisions.

Is our information encrypted?: Customer information is protected using appropriate security measures during transmission and storage. Additional information is available in the SEC-004 — Encryption & Data Protection Policy.
Do you support Multi-Factor Authentication?: Yes. Before the Call supports modern authentication options, including Multi-Factor Authentication and passkeys where available.
How do we report a security concern?: Security concerns may be reported using the contact information published by Big Bull Technologies. Additional information is available in the SEC-005 — Vulnerability Disclosure & Security Reporting Policy.

The Before the Call Trust Center includes documentation covering:

These documents are maintained as part of our commitment to transparency.

Questions not answered here may be directed to Big Bull Technologies.

Big Bull Technologies, LLC
Email: ashlea@bigbulltech.io

Version	Date	Description
1.0.0	July 2026	Initial publication.