Big Bull Technologies, LLC v1.0.0 · Effective 20 July 2026

Data

Data Export & Portability Policy

How Customers obtain copies of their own information, and our commitment to responsible data portability.

Document control

Document ID
DAT-003
Version
1.0.0
Status
Active
Classification
Public
Owner
Big Bull Technologies, LLC
Effective
20 July 2026
Next review
July 2027

01 Purpose

Big Bull Technologies, LLC (“Big Bull Technologies,” “BBT,” “we,” “our,” or “us”) believes Customers should maintain reasonable access to the information they create within Before the Call (“B4C”).

This Data Export & Portability Policy explains how Customers may obtain copies of their Customer Data and our commitment to supporting responsible data portability.

02 Our Commitment

Customer Data belongs to the Customer.

We do not believe Customers should be locked into Before the Call because of their data.

When reasonably practical, we provide Customers with the ability to retrieve the administrative information they have created within the platform.

03 Scope

This Policy applies to Customer Data maintained within Before the Call, including, where applicable:

  • Department records
  • Training records
  • Meeting minutes
  • Attendance records
  • Membership information
  • Administrative documents
  • Policies and procedures
  • Calendar information
  • Uploaded files
  • AI-assisted administrative content
  • Other administrative records created by the Customer

Availability of exports may vary based on platform functionality and data type.

04 Export Methods

Customer Data may be made available through one or more of the following methods:

  • Self-service export tools
  • Downloadable reports
  • Administrative export features
  • Customer support assistance
  • Other export capabilities introduced as the platform evolves

Available export options may change as Before the Call continues to develop.

05 Export Formats

When practical, exported information will be provided using commonly accepted and reasonably accessible file formats.

Examples may include:

  • PDF
  • CSV
  • XLSX
  • DOCX
  • JSON
  • Other widely supported formats

The available format may vary depending on the type of information being exported.

06 Authorized Requests

To protect Customer information, export requests may only be fulfilled for individuals authorized to access the requested data.

Big Bull Technologies may verify identity or administrative authority before processing certain requests.

We reserve the right to decline requests that cannot be adequately authenticated.

07 Timing

Export requests are processed within a commercially reasonable timeframe.

Processing times may vary depending on factors such as:

  • Volume of requested information
  • Platform availability
  • Complexity of the request
  • Identity verification requirements
  • Operational priorities

Some exports may be available immediately through self-service tools, while others may require manual processing.

08 Account Closure

Customers are encouraged to export any information they wish to retain before closing their account.

Following account termination and the expiration of applicable retention periods, Customer Data may be permanently deleted in accordance with the Data Retention Policy.

After permanent deletion, exported copies may no longer be available.

09 Limitations

Data portability applies to Customer Data and does not include:

  • Application source code
  • Platform software
  • Artificial intelligence models
  • Security systems
  • Internal analytics
  • Operational metrics
  • System logs
  • Proprietary algorithms
  • Infrastructure information
  • Other intellectual property owned by Big Bull Technologies

This Policy does not transfer ownership of any Big Bull Technologies intellectual property.

10 Third-Party Integrations

Where Customers use third-party integrations, exported information may not include data maintained exclusively by those third-party services.

Customers may need to obtain information directly from the applicable third-party provider.

11 Customer Responsibilities

Customers are responsible for:

  • Maintaining current administrative access.
  • Requesting exports before account closure, when appropriate.
  • Securely storing exported information.
  • Protecting exported files after download.
  • Complying with applicable laws and organizational policies regarding retained records.

Once Customer Data has been exported, Customers are responsible for safeguarding those files.

12 Security

Export requests are handled using administrative and technical safeguards intended to protect Customer information.

Identity verification, authorization checks, and other reasonable security measures may be applied before releasing Customer Data.

These measures help protect against unauthorized disclosure.

13 Continuous Improvement

Big Bull Technologies continually evaluates opportunities to improve:

  • Export capabilities
  • Available file formats
  • Self-service tools
  • Administrative reporting
  • Customer access to information

As Before the Call evolves, additional portability features may become available.

14 Changes to This Policy

Big Bull Technologies may update this Data Export & Portability Policy periodically.

Material changes will become effective on the published Effective Date after reasonable notice has been provided through the Services, our website, email, or another appropriate communication method.

15 Contact

Questions regarding this Data Export & Portability Policy may be directed to Big Bull Technologies at ashlea@bigbulltech.io.

16 Related Documents

17 Revision History

VersionDateDescription
1.0.0July 2026Initial publication.