Procurement
Government & Public Sector Customers
Our approach to serving government agencies, volunteer organizations, special districts, educational institutions, and other public-sector entities.
- Document ID
- PROC-001
- Version
- 1.0.0
- Status
- Active
- Classification
- Public
- Owner
- Big Bull Technologies, LLC
- Effective
- 20 July 2026
- Next review
- July 2027
01 Purpose
Big Bull Technologies, LLC (“Big Bull Technologies,” “BBT,” “we,” “our,” or “us”) proudly supports public-sector organizations through the Before the Call (“B4C”) platform.
This document provides an overview of our approach to serving government agencies, volunteer organizations, special districts, educational institutions, and other public-sector entities.
02 Organizations We Serve
B4C is designed to support organizations such as:
- Fire Departments
- Volunteer Fire Departments
- EMS Organizations
- Fire Academies
- Public Safety Training Organizations
- Emergency Management Organizations
- Municipal Departments
- County Agencies
- Public Educational Institutions
- Other public-sector organizations with administrative needs
03 Administrative Platform
Before the Call is an administrative operations platform.
B4C is not:
B4C is not
- A Computer-Aided Dispatch (CAD) system
- An emergency dispatch platform
- An incident reporting system
- An electronic patient care record (ePCR) platform
- A records management system (RMS)
- A replacement for emergency communications systems
Our focus is administrative efficiency, documentation, training, compliance, communication, and organizational management.
04 Data Ownership
Customer organizations retain ownership of the information they submit to the platform.
Big Bull Technologies processes Customer Data solely for the purpose of providing the Services described in our agreements and documentation.
Additional information is available in the DAT-001 — Data Ownership Policy.
05 Security & Privacy
Big Bull Technologies maintains a comprehensive Trust Center addressing:
- Privacy
- Security
- Authentication
- Data Protection
- Location Services
- Operational Practices
- Administrative Intelligence & AI
These documents are publicly available to support procurement reviews and customer due diligence.
06 Accessibility
Big Bull Technologies strives to improve accessibility throughout the Before the Call platform and considers accessibility as part of our ongoing product development process.
Accessibility improvements continue to be incorporated as the platform evolves.
07 Public Records
Public-sector Customers are responsible for understanding and complying with any records retention, open records, public information, or similar legal obligations applicable to their organization.
Big Bull Technologies provides administrative tools that may assist with organizational record management but does not provide legal advice regarding public records obligations.
08 Procurement Support
Big Bull Technologies will make reasonable efforts to assist Customers during procurement by providing publicly available documentation regarding:
- Platform operations
- Security
- Privacy
- Data handling
- Administrative controls
- Customer support
Additional documentation may be available upon request where appropriate.
09 Contact
Questions regarding government or public-sector procurement may be directed to Big Bull Technologies.
Big Bull Technologies, LLC
Email: ashlea@bigbulltech.io
10 Related Documents
11 Revision History
| Version | Date | Description |
|---|---|---|
| 1.0.0 | July 2026 | Initial publication. |